top of page

Terms & Conditions

Welcome to Forme Studio 🤍
We are a boutique reformer studio (just 4 beds!), so these policies help keep things running smoothly for everyone.

By booking or attending classes, you agree to the following.

 

Bookings & Payments

  • All classes must be booked in advance.

  • Payment is taken at the time of booking unless you have an active membership.

  • Class packs and memberships are non-refundable and non-transferable (except where required by law).

  • Prices may change in the future but will not affect sessions you have already purchased.

 

Class Packs

  • Packs are valid for the time stated at purchase.

  • Expired sessions cannot usually be extended.

  • Unused sessions are non-refundable.

 

Memberships

  • Memberships are billed monthly by direct debit.

  • Unused classes do not roll over unless your plan specifically says so.

  • After any minimum term, memberships continue on a rolling basis.

  • Missed payments may pause your booking access until resolved.

 

Cancellations

Because we only have 4 reformers, late cancellations really impact the studio.

  • You can cancel or move your class up to 24 hours before start time.

  • Late cancellations (within 24 hours) will lose the session credit.

  • No-shows are charged in full.

  • We always try to be fair in genuine emergencies.

 

If We Need to Cancel

Very occasionally we may need to cancel a class. If this happens, your credit will be returned or the class rescheduled. 

 

Arriving for Class

  • Please arrive 5 minutes early.

  • Late arrivals may not be admitted for safety reasons.

  • Grip socks must be worn on the reformers.

  • Please let your instructor know about any injuries, pregnancy, or medical conditions before class.

 

Health & Safety

By attending, you confirm you are fit to participate in Pilates exercise.

If you have any medical concerns, injuries, are pregnant, or have had recent surgery, please seek medical advice before attending and inform your instructor.

All exercise is undertaken at your own risk.

 

Personal Belongings

Items are brought into the studio at your own risk. We cannot accept responsibility for loss or damage.

 

Privacy

We handle your data in line with UK GDPR and only use it to manage your bookings and studio communications.

 

Questions

We’re always happy to help — please contact us at aneta@formestudiopilates.co.uk

bottom of page